Technology Sales & Support Specialist

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Approximately 20 to 34 hours per week.

 

Are you passionate about technology and helping others? Do you have a knack for supporting iPhones, iPads, and other cellular devices? We’re looking for a motivated, tech-savvy individual to join our team as a Technology Sales & Support Specialist!

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Position Overview:

Sales and support of iPhones, iPads, and Mac computers. We welcome all Apple enthusiasts who love sharing their expertise, can learn and master Apple-related products and solutions.

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Key Responsibilities:​

• Sales - Drive sales by understanding customer needs and recommending appropriate products and solutions (iPhone, iPad, Mac & Android Phones)

• Assist with merchandising and maintaining a visually appealing store environment

• Collaborate with team members in a retail environment to achieve sales and customer service goals

• Provide excellent customer service and support for iPhones, iPads, and Mac computers

• Creating sales and service tickets

• Provide one-on-one support and training to customers​​

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Qualifications:

• Strong passion for technology and a desire to help customers of all skill levels

• Positive attitude with a focus on providing a welcoming experience

• Ability and willingness to learn and adapt to new Apple products and technologies

• Retail experience and a collaborative approach to teamwork

• Ability to work on Saturdays as well as week days

• If you have skills in marketing, blogging, or social media, that’s a bonus!

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Preferred Skills:

• Retail sales

• Business to business sales

• Apple knowledge of iPhones, iPads, Macs and other Apple solutions is a big plus!

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Training:

• Hands on retail sales training provided

• On-line Apple product training available and required

• On-line Apple sales training available and required

• Cellcom sales training provided

• POS system training provided​