Jan 17, 20203 min read

If Your AirPods Are Lost

Updated: Nov 6, 2020

Here is a good thing to know if you have AirPods. This is a support article from Apple that I would like to share.

Need help finding your AirPods? Use Find My to see your AirPods on a map, play a sound to locate them, and get back to wireless listening.

Here's how it works

Find My can help you locate your missing AirPods. If you already set up Find My [device] with an iPhone, iPad, or iPod touch that you’re using with your AirPods, it's automatically enabled for your AirPods too. So if your AirPods are lost, out of their case, and somewhere close by, you can use Find My to find them again. If your AirPods are out of range of all of your devices, need to charge, or are in the AirPod Case, Find My can still help by showing the time and location where they were last connected.

See your AirPods on a map

Sign in at iCloud.com or use the Find My app to see your AirPods on a map. Find My shows you the location of the Apple devices that you're signed in to with the same Apple ID, and your AirPods. Or if they're not connected, the last time and place they were online.

On your computer

Go to iCloud.com.
Sign in with your Apple ID.
Open Find iPhone.
Click All Devices, then click your AirPods.

On your iPhone, iPad, or iPod touch

Open the Find My app.
Select the Devices tab.
Choose your AirPods.

Under each device, you see a location, or "No location found."

If your AirPods are separated from each other, you see only one location at a time on the map. Find the AirPod that you see on the map and put it in its case. Then refresh the map and find the other one.

Play a sound

If your AirPods are near any of your Apple devices and connected to Bluetooth, you can play a sound to help you find them from iCloud.com or the Find My app. Your AirPods play a sound that gets gradually louder for two minutes, or until you tell them to stop.

Open the Find My app.
Select the Devices tab.
Choose your AirPods from the list.
Tap Play Sound.

Make sure that you remove the AirPods from your ears before you play a sound.

If your AirPods are offline

If you didn't turn on Find My [device] before your AirPods went missing, you can't use it to locate your device. If you see "No location found" under your AirPods, you can't play a sound to find them but you might be able to get directions to the location where they were last connected. If your AirPods do come back online, you'll get a notification on the iPhone, iPad, or iPod touch you use them with.

Find My is the only way that you can track or locate a lost or missing device. There is no other Apple service that can find, track, or otherwise flag your device for you.

If you're using a Managed Apple ID assigned to you by a school or institution, you don’t have access to Find My.

Replace a missing AirPod or case

If you still can't find your AirPod or Charging Case, or if something is damaged, get the serial number and then contact Apple Support for a replacement. Then learn how to set up your replacement.

You can also learn more about AirPod pricing and service options.